Terms and Conditions
Last Updated: January 22, 2025
Table of Contents
- 1. Acceptance of Terms
- 2. Description of Services
- 3. User Eligibility
- 4. User Accounts and Registration
- 5. User Conduct and Responsibilities
- 6. Contractor Relationships
- 7. Quotes and Pricing
- 8. Intellectual Property Rights
- 9. Privacy and Data Collection
- 10. Disclaimers and Limitations
- 11. Limitation of Liability
- 12. Indemnification
- 13. Termination
- 14. Dispute Resolution
- 15. Modifications to Terms
- 16. General Provisions
- 17. Contact Information
1. Acceptance of Terms
Welcome to MoreDecks.com ("MoreDecks", "we", "us", or "our"). These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User", "you", or "your") and MoreDecks governing your access to and use of our website, services, and platform.
By accessing, browsing, or using MoreDecks.com, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, you must immediately discontinue use of our services.
IMPORTANT: These Terms contain provisions that limit our liability and require individual arbitration for any disputes. Please read them carefully.
2. Description of Services
MoreDecks operates as a connection and referral platform that facilitates relationships between homeowners and licensed deck building contractors. Our services include:
- Providing a directory of pre-screened deck building contractors
- Facilitating quote requests from users to multiple contractors
- Displaying contractor information, ratings, and reviews
- Offering educational content about deck building, materials, and design
- Maintaining a platform for communication between users and contractors
MoreDecks is a referral service only. We do not perform deck building services, construction work, or any related contracting services. We are not a party to any agreement you enter into with contractors found through our platform.
3. User Eligibility
To use MoreDecks, you must meet the following eligibility requirements:
- You must be at least 18 years of age or the age of legal majority in your jurisdiction
- You must have the legal capacity to enter into binding contracts
- You must provide accurate, current, and complete information during registration
- You must not be prohibited from using our services under applicable laws
- You must be a resident of the United States
By using MoreDecks, you represent and warrant that you meet all eligibility requirements.
4. User Accounts and Registration
4.1 Account Creation
Certain features of MoreDecks may require you to create an account. When creating an account, you agree to:
- Provide accurate, truthful, and complete information
- Maintain and promptly update your account information
- Maintain the security and confidentiality of your login credentials
- Notify us immediately of any unauthorized access or security breach
- Accept responsibility for all activities that occur under your account
4.2 Account Types
MoreDecks offers different account types:
- Homeowner Accounts: For individuals seeking deck building services
- Contractor Accounts: For licensed deck building professionals seeking to connect with potential clients
4.3 Account Termination
We reserve the right to suspend or terminate your account at any time, with or without notice, for violations of these Terms or for any other reason at our sole discretion.
5. User Conduct and Responsibilities
5.1 Prohibited Activities
When using MoreDecks, you agree NOT to:
- Provide false, misleading, or inaccurate information
- Impersonate any person or entity or misrepresent your affiliation
- Engage in fraudulent activities or misuse our referral system
- Violate any applicable local, state, federal, or international laws
- Transmit viruses, malware, or any malicious code
- Attempt to gain unauthorized access to our systems or networks
- Use automated systems (bots, scrapers) without our written permission
- Collect or harvest personal information of other users
- Post defamatory, obscene, or offensive content
- Interfere with or disrupt our services or servers
- Use our platform for any commercial purpose without authorization
- Circumvent any access restrictions or security measures
5.2 Content Standards
Any content you submit (reviews, comments, messages) must:
- Be truthful and based on your actual experience
- Not violate any third-party rights, including intellectual property rights
- Not contain spam, advertising, or promotional material without authorization
- Comply with all applicable laws and regulations
6. Contractor Relationships
6.1 Independent Contractors
All contractors listed on MoreDecks are independent third-party service providers. MoreDecks does not:
- Employ, supervise, or control contractors in any manner
- Guarantee the quality, safety, or legality of their services
- Assume responsibility for their actions, omissions, or work product
- Verify all claims made by contractors regarding their qualifications
6.2 Contractor Verification
While we endeavor to verify certain contractor credentials (licensing, insurance), we cannot guarantee the accuracy or currency of all information. Users are strongly encouraged to:
- Independently verify contractor licenses and insurance
- Check references and review past work
- Obtain multiple quotes before making decisions
- Review all contracts carefully before signing
- Ensure all work complies with local building codes and permits
6.3 Contractual Relationships
Any agreement for services is exclusively between you and the contractor. MoreDecks is not a party to these agreements and bears no responsibility for:
- Negotiating or enforcing contract terms
- Resolving disputes between users and contractors
- Guaranteeing completion of projects
- Mediating payment disputes
- Addressing quality or workmanship issues
7. Quotes and Pricing
7.1 Quote Requests
When you submit a quote request through MoreDecks:
- Your information will be shared with selected contractors in your area
- Contractors may contact you via phone, email, or other provided contact methods
- You may receive quotes from multiple contractors
- Quotes are non-binding estimates subject to change
- You are under no obligation to accept any quote
7.2 Pricing and Payments
MoreDecks does not:
- Set or control contractor pricing
- Process payments between users and contractors
- Guarantee price accuracy or competitiveness
- Assume liability for payment disputes
All pricing, payment terms, and financial arrangements are solely between you and the contractor.
7.3 Service Fees
MoreDecks' services to homeowners are currently provided free of charge. We reserve the right to introduce fees for certain services in the future with advance notice. Contractors may pay fees to be listed on our platform.
8. Intellectual Property Rights
8.1 MoreDecks Property
All content, features, and functionality on MoreDecks.com, including but not limited to:
- Text, graphics, logos, images, and software
- The MoreDecks name, logo, and trademarks
- Website design, layout, and compilation
- Proprietary algorithms and methodologies
are owned by MoreDecks or our licensors and are protected by United States and international copyright, trademark, and other intellectual property laws.
8.2 Limited License
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use MoreDecks for personal, non-commercial purposes. You may not:
- Reproduce, distribute, or create derivative works from our content
- Use our content for commercial purposes without written permission
- Remove or alter any copyright, trademark, or proprietary notices
- Reverse engineer or decompile any aspect of our platform
8.3 User-Generated Content
By submitting content to MoreDecks (reviews, comments, photos, etc.), you grant us a worldwide, non-exclusive, royalty-free, perpetual, irrevocable license to:
- Use, reproduce, modify, and display your content
- Distribute your content across our platform and marketing materials
- Sublicense your content to third parties for promotional purposes
You represent and warrant that you own or have the necessary rights to any content you submit.
9. Privacy and Data Collection
Your privacy is important to us. Our collection, use, and disclosure of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
9.1 Information We Collect
We collect information you provide directly, including:
- Name, email address, phone number, and mailing address
- Project details and preferences
- Payment information (for contractor accounts)
- Communications with us and contractors
9.2 Information Sharing
When you request quotes, your information is shared with selected contractors. By using our services, you consent to this sharing and to being contacted by contractors.
9.3 Cookies and Tracking
We use cookies, web beacons, and similar technologies to enhance your experience, analyze usage, and provide personalized content. You may disable cookies through your browser settings, though this may limit functionality.
10. Disclaimers and Limitations
PLEASE READ THIS SECTION CAREFULLY AS IT LIMITS OUR LIABILITY TO YOU.
10.1 "As Is" and "As Available"
MoreDecks is provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, either express or implied, including but not limited to:
- Warranties of merchantability or fitness for a particular purpose
- Warranties regarding accuracy, reliability, or completeness of content
- Warranties of uninterrupted or error-free service
- Warranties regarding security or absence of viruses
10.2 No Guarantee of Results
MoreDecks does not guarantee:
- That you will receive any particular number of quotes
- The quality, safety, or legality of contractor services
- The accuracy of contractor credentials or information
- That contractors will respond to your requests
- Successful completion of any deck building project
- Any specific outcome from using our services
10.3 Third-Party Content
Our platform may contain links to third-party websites, services, or resources. We do not endorse or assume responsibility for any third-party content, and your use of such resources is at your own risk.
10.4 Accuracy of Information
While we strive to provide accurate information, we do not warrant the accuracy, completeness, or usefulness of any information on our platform. Any reliance on such information is at your own risk.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, MOREDECKS AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR:
- Any indirect, incidental, special, consequential, or punitive damages
- Loss of profits, revenue, data, or business opportunities
- Personal injury or property damage arising from your use of our services
- Actions or omissions of contractors listed on our platform
- Quality, safety, or legality of contractor services
- Disputes between users and contractors
- Unauthorized access to or alteration of your data
- Statements or conduct of any third party on our platform
IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS EXCEED THE GREATER OF $100 OR THE AMOUNT YOU PAID US IN THE TWELVE MONTHS PRECEDING THE CLAIM.
Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.
12. Indemnification
You agree to defend, indemnify, and hold harmless MoreDecks and its officers, directors, employees, agents, affiliates, and partners from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from or related to:
- Your use or misuse of our services
- Your violation of these Terms
- Your violation of any rights of another party
- Your violation of any applicable laws or regulations
- Any content you submit or transmit through our platform
- Your interactions or disputes with contractors
We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with our defense.
13. Termination
13.1 Termination by You
You may terminate your account at any time by contacting us or using the account settings. Upon termination, your right to use our services immediately ceases.
13.2 Termination by Us
We reserve the right to suspend or terminate your access to MoreDecks at any time, with or without cause, with or without notice, effective immediately. Grounds for termination include but are not limited to:
- Violation of these Terms
- Fraudulent, abusive, or illegal activity
- Extended periods of inactivity
- At our sole discretion for any other reason
13.3 Effect of Termination
Upon termination:
- Your right to access and use our services immediately ceases
- Provisions of these Terms that by their nature should survive will survive
- We may delete your account information and data
- We are not liable to you or any third party for termination
14. Dispute Resolution
14.1 Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Iowa, without regard to its conflict of law provisions.
14.2 Arbitration Agreement
Any dispute, claim, or controversy arising out of or relating to these Terms or your use of MoreDecks shall be resolved through binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association (AAA).
By agreeing to these Terms, you waive your right to have disputes heard by a judge or jury. Arbitration will be conducted by a single arbitrator, and the decision will be final and binding.
14.3 Class Action Waiver
YOU AGREE THAT DISPUTES WILL BE RESOLVED ONLY ON AN INDIVIDUAL BASIS AND NOT AS A CLASS ACTION, CONSOLIDATED ACTION, OR REPRESENTATIVE ACTION. You waive any right to participate in a class action lawsuit or class-wide arbitration.
14.4 Exceptions to Arbitration
Either party may seek equitable relief in court for infringement or misuse of intellectual property rights. Additionally, either party may bring a claim in small claims court if the claim qualifies.
14.5 Informal Resolution
Before initiating arbitration, you agree to first contact us to attempt to resolve the dispute informally. We will attempt to resolve disputes in good faith.
15. Modifications to Terms
We reserve the right to modify, amend, or update these Terms at any time at our sole discretion. Changes will be effective immediately upon posting to our website. Material changes will be communicated through:
- Email notification to registered users
- Prominent notice on our website
- Update to the "Last Updated" date at the top of these Terms
Your continued use of MoreDecks after changes are posted constitutes your acceptance of the modified Terms. If you do not agree to the changes, you must discontinue use of our services.
16. General Provisions
16.1 Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and MoreDecks regarding your use of our services and supersede all prior agreements and understandings.
16.2 Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions will continue in full force and effect.
16.3 Waiver
Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision. No waiver will be effective unless in writing.
16.4 Assignment
You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations without restriction.
16.5 Force Majeure
We are not liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including acts of God, war, terrorism, pandemics, internet failures, or government actions.
16.6 Headings
Section headings are for convenience only and do not affect the interpretation of these Terms.
16.7 Language
These Terms are provided in English. Any translations are for convenience only, and the English version shall govern in case of discrepancies.
16.8 Third-Party Beneficiaries
These Terms do not create any third-party beneficiary rights except as expressly stated.
16.9 Statute of Limitations
Any claim or cause of action arising from or related to your use of MoreDecks must be filed within one (1) year after the claim or cause of action arose, or it will be forever barred.
16.10 California Residents
If you are a California resident, you may have these Terms mailed to you electronically by sending a letter to the address below with your email address and a request for these Terms.
17. Contact Information
If you have any questions, concerns, or complaints regarding these Terms or our services, please contact us:
MoreDecks Customer Service
Email: support@moredecks.com
Legal Correspondence: office@moredecks.com
Phone: 1-800-MORE-DECK (1-800-667-3332)
Business Hours: Monday - Friday, 9:00 AM - 5:00 PM EST
Acknowledgment: By using MoreDecks, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. Please print or save a copy of these Terms for your records.